About Us
A.B. Chelini operates on three important guiding principles. These principles are visible in all of our work and interaction with our customers.
Customer Service
We believe we have a partnership with our customers. We respond quickly and deliver customer-focused solutions to customers concerns. We strive to offer options for solutions to problems or concerns. We offer trouble-shooting recommendations so our customers are not left on their own to figure issues out themselves.
We feel our customer’s sense of urgency on matters related to their needs. We own the problems, anticipate needs, respond quickly and deliver customer-focused solutions. We constantly benchmark ourselves against our mission and what our customers expect from us and surpass it.
Respect
The term "respect" can be difficult to define. But for us, it’s easy, respecting our customers means simply treating them the way we would like to be treated. We understand that any problem is inconvenient and can be a challenge so we do our best to respect your time. We are happy to confirm appointments via email and contact you in enough time to meet us if you are meeting us from work!
We truly believe that whether its customers or our teammates, individuals who are treated with respect and are given responsibility respond by giving their best. We treat others as we want to be treated and we value a positive work/life balance for all.
Quality
With over 150 years of combined experience we have worked on all kinds of residential and commercial projects. A.B. Chelini is committed to ensuring the longevity of our company by exceeding customer satisfaction in all areas of service. It is not just the knowledge of how to service and install but it is the pride in the craft of being a great contractor. We take PRIDE. We respect your home and will treat it as such, we leave our work area as if we were never there, we have drop cloths, booties and gloves as necessary, we will make sure you know how to operate and take care of your unit after installation. Our commitment to quality workmanship is because of you, our customer.